Last updated November 9, 2026

Privacy & Data

Mellow Paws is provided by Mengjun Xie. Contact zackxie88@gmail.com with privacy questions.

What the app collects

Mellow Paws does not collect or transmit your personal data to us. It has no advertising, analytics, tracking SDKs, account system, or cloud synchronization. Its built-in pets and features work offline.

What stays on your Mac

Pet names, care and collection records, in-game coins and tickets, schedules, reminders, focus sessions, habits, preferences, and imported pet media are stored in the app's local data folder. These records are not uploaded. Local data is retained until you remove it.

Desktop interaction and permissions

Cursor responses use the current pointer position locally and do not save a pointer history. Notifications use macOS services and may display the reminder text you entered. You can disable notifications in Mellow Paws or macOS Settings.

The Mac App Store edition does not monitor the contents of other apps, keyboard activity, or other apps' windows. It does not request access to your camera, microphone, contacts, or photo library. File import and export access only the files or destinations you choose in the system file dialog.

Earlier standalone editions offer optional responses to the active app, aggregate typing activity, and window geometry. These are processed locally without recording keys, text, screen images, or window titles. They can be switched off in Settings and are unavailable in the Mac App Store edition.

Imports, exports, and optional websites

Imported pet packs are checked and stored locally. Exported backups can include personal schedules and pet records; you choose where to save and whether to share them. The Mac App Store edition has no online generation service or studio website connection. In standalone editions, visiting or submitting material to a separately configured studio is governed by that service's policy.

Purchases

Apple processes the paid download. We do not receive your payment card details. Mellow Paws has no in-app purchases or subscriptions. In-game rewards have no real-money value.

Support and this website

If you email us, we receive your email address and any information you choose to include, and use it to answer your request. We retain support messages only as needed to handle the request and related issues. You can ask us to delete those messages. This support website has no advertising or analytics scripts and sets no application cookies. Its hosting provider, Cloudflare, processes normal web requests, including IP addresses and technical request details, to deliver and secure the site under its own privacy policy.

Your controls

Settings lets you disable optional features and export companion records. You can delete schedules and habits and remove imported content within the app. To erase all local records, first export anything you want to keep, quit Mellow Paws, and remove its application data folder in Finder. The Mac App Store edition stores data inside Library/Containers/com.banban.desktop in your home folder. Standalone editions use Library/Application Support/Banban or, for older installations, Library/Application Support/伴伴. Deleting data is permanent without a backup. Uninstalling the app alone may leave records in place.

Children and changes

Mellow Paws does not knowingly collect personal information from children. If a support message includes information you want removed, contact us. Policy changes will be published on this page with an updated date.